Vacuum Insulated Mug/Bottle
How to clean the vacuumware?
- Cleaning the vacuumware with mild dish soap and soft sponge/wet cloth immediately after use. Never use products like abrasive powder, scouring agent, bleach or dish soap contains chlorine
- Scrubbing with steel wool might cause scratch, damage or discoloration.
How to remove water stain, tea stain, coffee residue or odor?
- Fill the vacuumware with hot water and white distilled vinegar and let it sit for about an hour and let it do its magic. If the stain is serious, a bit of baking soda can also be added into it. You may then clean it/rub it gently with a soft sponge.
Why is the coating on the vacuumware peeling off?
- Partial peeling off might be cause by frequent contact with high heat, oil (such as hand cream) or hand sanitiser which may soften the coating. Please keep the vaccumware away from gas stove or direct heat. Yet, paint peeling off do not affect the function of the vacuumware, customer can use at ease.
My vacuumware was purchased long time ago, why is it not working even I seldomly/never use it?
- The desiccants in the vacuum insulated chamber are used to absorb moisture. Desiccants are used to extend the life of vacuumware by absorbing unwanted gases and moisture that promote heat transfer within the evacuated space. Heat retention performance decrease when desiccants reach saturation.
Why vacuumware cannot be repair when vacuum insulation not working?
- Vacuum insulation function is not able to be recovered once it is not working.
Why sometimes I am having hard time to open the lid?
- When hot drink or food has been put into vacuumware, the pressure automatically developed and you find yourself unable to unscrew the lid. No worry, it is normal. Running the lid under hot water for a minute will make it comes off more easily.